Job Title: CRM Assistant

Job Summary:
The CRM Assistant is responsible for maintaining accurate customer and prospect information in the CRM system, supporting sales and customer-service teams, and assisting with customer communication, reporting, and administrative tasks.

Key Responsibilities:
- Maintain and update customer, prospect, and lead information in the CRM.
- Enter, verify, and organize customer data accurately.
- Track leads, opportunities, follow-ups, and customer interactions.
- Assist sales teams with lead management and follow-up activities.
- Prepare CRM reports, dashboards, and basic performance summaries.
- Monitor customer inquiries and route them to the appropriate team members.
- Support email campaigns, customer communications, and database segmentation.
- Identify duplicate, incomplete, or outdated customer records and correct them.
- Maintain confidentiality and follow company data-management procedures.
- Assist with CRM system updates, testing, and process improvements.
- Coordinate with sales,



marketing, and customer-support teams.

Required Skills & Qualifications:
- Bachelor’s degree in engineering or relevant diploma preferred.
- Good communication and interpersonal skills.
- Strong attention to detail and data accuracy.
- Basic knowledge of CRM systems such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics.
- Valuable knowledge of Microsoft Excel/Google Sheets.
- Ability to organize tasks and meet deadlines.
- Basic understanding of sales and customer-service processes.
- Previous experience in administration, customer service, sales support, or data entry is an advantage.

Key Skills:
CRM Management Data Entry Customer Service Lead Management MS Excel Reporting Email Communication Follow-ups Data Accuracy Administrative Support

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 CRM Assistant (Gachibowli)
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