Hiring – Quality Consultant Location: Gurgaon Work Mode: Work From Office Working Days: 5 Days Shift: 24/7, Primarily Night Shifts Salary: ₹24,250 CTC (₹20,000 In-Hand) + ₹3,500 Travel Allowance* Eligibility: - Graduation mandatory with all year mark sheets - 6+ months experience in International Voice Process - Positive communication and analytical skills - Quality/QA experience preferred Responsibilities: - Monitor and evaluate customer calls - Provide quality feedback - Ensure process compliance - Prepare quality reports - Identify performance gaps and support process improvement *Travel allowance applicable if drop facility is not used.
Pay: ₹20,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Are you ok with gurgaon sec 18 and face to face Interview
- Do you have excellent English and graduate
- Do you have 6 months international voice or 1.5 years premium domestic process experience
- Are you ok with rotational shifts and offs and 5 days working with drop facility or travel allowance 3500
Education:
- Bachelor's (Preferred)
Experience:
- International voice process: 1 year (Preferred)
- Domestic premium process: 2 years (Preferred)