About Swiggy Swiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500 cities across India partnerships with hundreds of thousands of restaurants an employee base of over 5000 a 2 lakh robust independent fleet of Delivery Executives we deliver unparalleled convenience driven by continuous innovation Built on the back of robust ML technology and fuelled by terabytes of data processed everyday Swiggy offers a fast seamless and reliable delivery experience for millions of customers across India From starting out as a hyperlocal food delivery service in 2014 to becoming India s leading on-demand convenience platform today our capabilities result not only in lightning-fast delivery for customers but also in a productive and fulfilling experience for our employees Roles and Responsibilities - Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup Delivery Partner efficiency assigned at an individual level Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis Improve and maintain promised delivery times for better customer experience Conduct classroom field training at an individual level for better customer experience Conduct regular field audits for better compliance among Pickup and Delivery Partners Manage and control voluntary attrition and control absconders by conducting regular engagement activities Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas Ensure excellent customer experience by solving order level escalations Support Pickup and Delivery Partners during emergencies and exigencies Desired Skills - Prior experience in process design and operations implementation 2-3 years of experience in managing blue collar workers Should have a bike and be willing to travel within the city Should be available to work on Weekends Knowledge of sup

📌 Fleet Coach (Junagadh)
🏢 CIEL HR
📍 Junagadh