JOB SUMMARY Under the general guidance and supervision of the Cluster Manager Area Manager and in accordance with the set policies and procedures of the Company she he is responsible for the smooth and effective running of the OPERATIONS Oversees and executes all and any aspects of OPERATIONS including Box Office Floors Ushering Projection room and Concessions KEY RESULT AREAS 1 REPORTING A Reports directly to the Cluster Manager Area Manager Operations and Business Head B She He is the actual custodian of the Unit and reports to the designated HODs in the Corporate Office for functional optimization C Provides functional assistance under the directions of the Cluster Manager Area Manager and the Business Head along with the Operations Executive Duty Managers Team Leaders and Customer Service Executives for the successful Shift Management of the OPERATIONS area Assists Duty Operations Manager and the unit team in achieving the targets goals set for the department makes constant effort to achieve the same 2 BASIC SKILL SET A Maintains an excellent profile in the local community and in the Company ensuring efficient grooming and a high level of brand awareness B Interacts with individuals outside the Company including but not limited to clients suppliers competitors and other members of the local communities C Must be a Team Player open to learn adapt and excel with a total hands on approach D Must be abreast of all local catchment entertainment requirements competition mapping and performance data E Must exhibit eye for detail for swift actions 3 TEAM MANAGEMENT A To ensure safety and security of our Team Members B Interacts on a daily basis with the Duty Operations Manager Team Leaders Customer Service Executives Projection Team Store keeper Facilities Supervisor Duty Operations Manager and Unit Accounts Executive and Unit Regional HR Executive and Cluster Area Manager and Business Head C Establishes and maintains effective employee relations To delegate and supervi