Role Application Support Lead Officer Experience Minimum 10 years of IT experience with proven expertise in supporting applications within Windows-based SaaS production environments Must include at least 1 year of client-facing experience Strong programming scripting skills are essential Skilled Background Hands-on experience supporting applications in multi-tenant SaaS production environments Deep understanding of Windows infrastructure and IT operations Technical Skills Competencies Application Support Advanced proficiency in managing and troubleshooting applications on the Windows platform Infrastructure Knowledge Strong grasp of Windows Active Directory Domain Services and Windows Security protocols Scripting Automation Proficient in PowerShell and Batch scripting Capable of automating processes and developing one-click onboarding solutions Deployment Monitoring Experience deploying applications in production environments Skilled in setting up and monitoring batch jobs with customization via scripting Familiarity with job scheduling tools any scheduler Database Skills Working knowledge of MS SQL Server and Oracle Issue Resolution Ability to troubleshoot and resolve client issues in production Cloud Experience Exposure to cloud migration projects is preferred Monitoring Tools Familiarity with Splunk Dynatrace or similar tools is a plus Adaptability Quick learner with a proactive approach to new technologies Work Flexibility Willingness to work in rotational shifts Communication Leadership Strong verbal and written communication skills Proven ability to lead teams and collaborate effectively with stakeholders Key Responsibilities Provide production support and client issue resolution Deploy applications using both manual and automated methods across environments Collaborate with development and infrastructure teams to deliver hardware software environments Monitor and maintain production applications and environments Document and update installation and opera

📌 Windows Infrastructure And It Operations Lead (Hyderabad)
🏢 State Street
📍 Hyderabad