Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide Together with our customers we re helping build a sustainable economy where everyone can prosper We support a wide range of digital payments choices making transactions secure straightforward smart and accessible Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential Title and Summary Senior Configuration Management Analyst Overview Customer Configuration Management team supports Mastercard vision of world beyond cash by enabling customers to enable the products and services they want whenever they want them however they want them The Analyst in the team partners with internal teams to ensure timely completion of production activities in support of customer implementations The Analyst is responsible for researching analyzing and resolving configuration-related issues to support a seamless customer experience Role Collaborate with internal teams to manage and execute configuration and production activities Investigate and resolve internal and external customer issues related to configuration ensuring timely and effective resolution Analyze configuration requirements and ensure alignment with business and customer needs Identify opportunities to improve configuration processes and contribute to continuous improvement initiatives Provide guidance and support to internal stakeholders on configuration best practices and procedures through applicable Mastercard processing rules specification and documentation Provide subject matter expertise on Core Loyalty application Adhere to various internal compliance and audit processes Provide weekend pager support All About You Bachelor s degree in Business Information Systems or a related field or equivalent experience 5 years of experience in configuration management customer support or implementation ro

📌 Senior Configuration Management Analyst (Pune)
🏢 Mastercard
📍 Pune