Position Airport Ground Staff Company Overview Viswamitempowersolution is a leading provider of airport ground handling services in Mumbai Maharashtra India We are committed to providing efficient safe and reliable services to our customers and ensuring a positive experience for all airport passengers Job Overview We are seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff at Mumbai Airport The ideal candidate will have excellent communication skills a professional demeanor and a strong commitment to providing exceptional customer service Key Responsibilities - Greet and assist airport passengers with check-in boarding and baggage handling - Provide information and assistance to passengers regarding flight schedules delays and other relevant information - Ensure the safety and security of passengers by following all airport regulations and procedures - Handle and resolve customer complaints or concerns in a timely and professional manner - Collaborate with other airport staff to ensure smooth operations and efficient service delivery - Maintain a clean and organized work environment - Adhere to company policies and procedures at all times - Continuously update knowledge of airport and airline regulations and procedures Qualifications - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a quick-paced and dynamic environment - Strong problem-solving and decision-making skills - Flexibility to work various shifts including weekends and holidays - Familiarity with airport operations and regulations is a plus - Must be able to pass a background check and obtain necessary airport security clearances Benefits - Competitive salary - Health insurance - Paid time off - Opportunities for career growth and development - A positive and supportive work environment If you are passionate about providing exceptional customer servic