TeamViewer provides a leading Digital Workplace
platform that connects people with technology—enabling, improving
and automating digital processes to make work work better. Our
software solutions harness the power of AI and shape the future of
digitalization. We believe that our diverse teams and strong
company culture are key to the success of our products and
technologies, that hundreds of millions of users around the world
and around 645,000 customers across all industries rely on. With
more than 1,900 employees worldwide, we celebrate the unique
perspectives and talents that each individual brings to the table
and foster a dynamic work workplace where new ideas thrive. Are
you ready to join our team and make an impact? Responsibilities
TeamViewer DEX is looking for a passionate Application Support
Engineer to join our world class global software support team
operating out of UK, US and India to deliver excellent customer and
technical service experience to TeamViewer DEX customers,
TeamViewer DEX partners and TeamViewer DEX technical community. We




are looking for someone who can self-learn and absorb our training
courses quickly, is well versed with SaaS, be creative and adapt to
changing processes, show excellence and pride in all aspects of
work. Technical support for TeamViewer DEX’s customers for all
TeamViewer DEX Applications. Collect all necessary information and
logs to help identify the root cause. Respond to incidents raised
by email, telephone, or through TeamViewer DEX’s dedicated customer
support portal on round the clock basis (Shifts) Resolve all
incidents within the allocated SLA Resolve incident from
investigation or escalate to third line support Keep communication
flowing between TeamViewer DEX and our customers throughout the
incident lifecycle Manage timely resolution of critical incidents
Contributing to the TeamViewer DEX Support Knowledge Base Technical
knowledge of current and future TeamViewer DEX products and
technologies is essentia

📌 Application Support Analyst (Aligarh)
🏢 TeamViewer Germany
📍 Aligarh