Position: Information Desk Executive / Airport Ground
Staff Company Overview: Bluespirit is a leading airport ground
handling company based in Pune, Maharashtra, India. We provide a
wide range of services to airlines and passengers, including
baggage handling, aircraft maintenance, and customer assistance.
Our team is committed to providing exceptional service and ensuring
a smooth travel experience for all our clients. Job Description: We
are seeking a highly motivated and customer-oriented individual to
join our team as an Information Desk Executive / Airport Ground
Staff. In this role, you will be responsible for providing
information and assistance to passengers at the airport, ensuring
their needs are met and their travel experience is seamless. Key
Responsibilities: - Greet and welcome passengers at the information
desk, providing a friendly and professional first point of contact.
- Answer inquiries and provide accurate information on flight
schedules, gate changes, baggage claim, and other airport services.
- Assist passengers with check-in, boarding,
and other necessary
procedures. - Handle and resolve customer complaints and issues in
a timely and productive manner. - Coordinate with other airport
staff and departments to ensure smooth operations and customer
satisfaction. - Maintain a clean and organized information desk
area. - Follow all safety and security procedures to ensure a safe
and secure environment for passengers and staff. Requirements: -
High school diploma or equivalent. - Previous experience in
customer service, preferably in the aviation industry. - Excellent
communication and interpersonal skills. - Strong problem-solving
and decision-making abilities. - Ability to work in a fast-paced
and dynamic environment. - Willingness to work flexible hours,
including weekends and holidays. - Fluent in English and Hindi,
knowledge of other languages is a plus. - Must be physically fit
and able to stand for long periods of time. Benefits: - Competitiv