Operations Engineer - IT also referred to as Operations Engineer in this document is responsible for assigned scope of activities related to production operations and service management of products Operations Engineers ensure that the products and platforms are usable by target users as per agreed service levels in collaboration with other teams and stakeholders They proactively contribute to realizing the operations performance targets enabling uninterrupted business operations for the scope A product may be an IT product delivering value directly to users within KONE or outside Alternatively a product may be an IT platform providing technical capabilities to one or more IT products or IT platforms Operations engineers continuously look for improvement opportunities to enhance the end-user experience and operations performance of the products and platforms they are involved with Operations engineers prepare service descriptions and documentation knowledge articles and participate in end-user communication As a team member Operations engineer promotes knowledge sharing learning diversity and sustainability equally across KONE teams and partners To work as part of the Digital Workplace Platforms team in KONE IT In this role you will be responsible for KONEs Mobile Device Management platforms that help secure and support the mobile devices and mobile applications used by KONE employees both in the office and frontlines Over 40 000 KONE employees in the frontlines rely on a mobile device as their primary digital device making it a critical part of the digital employee experience Your responsibilities are focused on governance stakeholder communication and leading the development of our Mobile Device Management platforms KONE has globally standardized on Microsoft Intune but there are other MDM platforms like SOTI and Air Watch in use in parts of the organization We are seeking an experienced Mobile Device Management MDM operations engineer with hands-on experience in c

📌 Operations Engineer, Mobile Device Management (Chennai)
🏢 Kone
📍 Chennai