Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued Are you ready to advance your career with GBT Travel Services UK Limited As a Regional Relationship Lead you will have the outstanding chance to lead and grow an assigned regional account portfolio across multiple countries in APAC Our dynamic and ambitious team works tirelessly to deliver world-class service and we are looking for someone who shares our passion and drive What You ll Do Retain clients and establish strong enduring connections Improve profitability through revenue growth and cost reduction Identify and plug volume leakages Expand existing relationships for incremental transactions and volume both regionally and globally Increase hotel adoption and drive the usage of OBT Work together with internal and external collaborators to achieve flawless goal execution Conduct comprehensive client reviews at local regional and global levels Effectively handle customer issues Address other ad-hoc account-specific requirements What We re Looking For Bachelor s degree or equivalent experience in business sales or account management Ability to take initiative in a agile constantly-changing industry and embrace a versatile approach Skills in making decisions based on data and possessing a strong commercial competence Experience working with large multi-national companies in the B2B space Strong customer service orientation and ability to develop robust partnerships Entrepreneurial approach with a hunger for growth Outstanding work ethic with the ability to address granular issues while keeping the big picture in mind Experience with SFDC is a plus Travel experience is strongly recommended but not mandatory Ability to travel periodically as required by clients Monitor and track regional performance

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