15 Aug
|
Redwood Horizon
|
Pune
15 Aug
Redwood Horizon
Pune
Role Purpose
The Training Module Development & Client Coordination Senior Executive / Asst Manager will support The Redwood Edge in designing high-quality learning content and ensuring smooth, professional coordination with clients. The role combines instructional-design capability, robust written communication, attention to detail, and dependable project follow-through.
Key Responsibilities
Training Module Development
- Develop customised training modules, facilitator guides, participant workbooks, presentations, handouts, assessments, and learning activities.
- Convert client briefs, business challenges, and programme objectives into clear, engaging learning content.
- Research relevant leadership, customer experience, service excellence, communication, culture, and behavioural topics.
- Create practical case studies, role plays, scenarios, reflection exercises, group activities, and quizzes suitable for corporate participants.
- Design visually professional PowerPoint presentations aligned with The Redwood Edges standards and client branding requirements.
- Review and refine existing modules based on facilitator feedback, participant feedback, and changing client needs.
- Maintain an organised, up-to-date repository of training content, templates, reference material, and programme versions.
- Support the preparation of programme agendas, session plans, pre-work, post-session resources, and evaluation forms.
Client Coordination
- Act as a professional coordination contact for assigned clients before, during, and after training engagements.
- Schedule calls, meetings, programme dates, reviews, and follow-ups with clients and internal stakeholders.
- Gather client requirements related to programme objectives, participant profiles, logistics, branding, venues, and deliverables.
- Prepare and share programme-related documents, including proposals, agendas, participant communications, pre-work, and post-programme reports.
- Maintain accurate records of client conve
📌 Senior Executive (Pune)
🏢 Redwood Horizon
📍 Pune