We are looking for a CRM / Telecaller to handle customer calls, collect feedback, follow up on customer concerns, and support pharmacy-related documentation.
Key Responsibilities
- Make calls to customers and collect feedback.
- Handle customer queries and complaints politely.
- Follow up on customer concerns until resolution.
- Coordinate with pharmacy teams regarding customer issues.
- Collect and upload pharmacy bills.
- Check and maintain bill records.
- Follow up with stores for pending information or documents.
- Prepare daily call and feedback reports.
- Maintain proper records of customer interactions.
- Escalate key issues to the concerned team or management.
- Perform other duties assigned by management.
- Prefering Female Candidates
Pay: From ₹15,000.00 per month
Work Location: In person
📌 Office Assistant (Pazhayannur)
🏢 Janani Mithra Group
📍 Pazhayannur
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