- Coordinate day-to-day service requests across GCC branches, ensuring timely scheduling and execution of jobs.
- Prepare and send quotations through ERP/CRM systems, follow up on customer approvals, purchase orders, and service orders.
- Liaise with customers, suppliers, subcontractors, service engineers, and branch teams to ensure smooth service delivery and job completion.
- Coordinate outsourced technicians, spare parts procurement, logistics arrangements, and related documentation.
- Maintain service schedules, job records, calibration records, warranty claims, technician databases, and other operational documentation.
- Arrange travel, business visas, port passes, facility access permits, and other requirements for service personnel attending jobs.
- Monitor timesheets, compliance requirements, safety certifications,



and QHSE documentation to support audits and company standards.
- Provide administrative and operational support to service, sales, and technical teams across the GCC region.
Desired Candidate Profile
- Location Requirement: Candidates must be based in India and willing to work in line with GCC business hours.
- Any Bachelor's Degree.
- 2-3 years of experience in service coordination in marine field.
- Experience working with ERP/CRM systems and Microsoft Office applications.
- Solid communication, coordination, planning, and follow-up skills.
- Ability to manage multiple tasks, work independently, and support stakeholders across different GCC locations.

📌 Service Coordinator (Bengaluru)
🏢 Elcome International
📍 Bengaluru