About Nava
Nava is building next-generation AI infrastructure and inference platforms at global scale. We're looking for a Head of Platform Reliability to own the deployment, availability, and operational excellence of our AI infrastructure.

This leader will be responsible for ensuring that our GPU clusters, platform services, and infrastructure operate reliably in production, while continuously improving automation, incident response, and platform resilience.

What You'll Do
Platform Reliability & Operations
- Own the day-to-day reliability, availability, and operational health of Nava's AI infrastructure platform.
- Lead production operations across GPU clusters, networking, storage, orchestration, and platform services.
- Define and drive Service Level Objectives (SLOs), Service Level Agreements (SLAs), and uptime targets.
- Ensure production environments meet the highest standards of reliability, scalability, and operational excellence.

Deployment & Release Management
- Own the deployment strategy for software, firmware, infrastructure updates, and platform releases.




- Design and implement secure rollout mechanisms including phased deployments, canary releases, blue-green deployments, and rollback strategies.
- Ensure production changes are executed with minimal customer impact and operational risk.
- Establish deployment readiness reviews and operational change management processes.

Incident Management
- Lead the incident response function for production systems.
- Establish incident management processes, escalation frameworks, and post-incident reviews.
- Drive Root Cause Analysis (RCA) and ensure corrective and preventive actions are implemented.
- Build a culture of operational learning and continuous improvement.

Reliability Engineering
- Identify recurring operational issues and drive long-term engineering fixes rather than temporary workarounds.
- Improve system resilience through automation, observability, monitoring, alerting, and self-healing capabil

📌 Head of Platform Reliability (Bengaluru)
🏢 NAVA
📍 Bengaluru