This role is for one of the Weekday's clients
Min Experience: 5+ years

Location: Remote (India)

JobType: full-time

We are looking for a
Task & Process Mining Analyst
with 5+ years of experience in business/process analysis and solid experience in healthcare claims operations. The ideal candidate will have hands-on experience with process mining and task mining tools and will use data-driven insights to identify process inefficiencies, quantify automation opportunities, and support RPA and AI-led transformation initiatives.

Requirements
Key Responsibilities
:

Process & Task Mining:
- Deploy and configure process mining solutions to analyze event-log data from healthcare claims systems and reconstruct end-to-end process flows
- Use Task Mining to capture and analyze desktop-level user interactions across claims intake, validation, adjudication, remittance, and denial workflows
- Identify process variants, bottlenecks, rework loops, manual touchpoints, and compliance deviations




- Build and maintain process mining dashboards and conformance models to monitor process performance
- Create objective, data-driven as-is process documentation based on actual process execution

Healthcare Claims Analysis:
- Analyze end-to-end healthcare claims workflows including EDI 837/835, eligibility verification, prior authorization, claims submission, adjudication, remittance, denial management, and appeals
- Analyze payer-provider interaction points and identify root causes of denials, delays, rework, and manual intervention
- Quantify transaction volumes, cycle times, error rates, rework, and manual effort to support ROI and business-case development
- Collaborate with claims SMEs, clinical teams, billing teams, and operations stakeholders to validate findings and prioritize improvement opportunities

Automation Opportunity Development:
- Translate process and task mining findings into structured automation opportunities
- Define automation scope, effort estimates, expected benef

📌 Task & Process Mining Analyst - Healthcare Claims (India)
🏢 Weekday AI (YC W21)
📍 India