Overview 170 Years Strong Industry Leader Global Impact At Pinkerton the mission is to protect our clients To do this we provide enterprise risk management services and programs specifically designed for each client Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions Bonded together we share a commitment to integrity vigilance and excellence Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds experiences and perspectives to join our family of industry subject matter experts The Global Security Operations Center GSOC Operator- Customer Service assigned to one of Pinkerton s largest global clients will be part of our 24 7 Customer Service team you ll be the vital link between Pinkerton and our global clients handling critical communications and supporting essential security operations Responsibilities Represent Pinkerton s core values of integrity vigilance and excellence Handle time-sensitive email correspondence for security and safety matters Process and document site-specific issues and incidents Manage confidential information with utmost discretion Triage and escalate urgent security and safety concerns Support global customers across different time zones Create transparent detailed documentation for incident tracking All other duties as assigned Qualifications Associate degree Bachelor s preferred in international affairs relations business emergency management political science criminal justice or related discipline or at least two years of equivalent work experience in customer service contact centers or corporate security Proficient English written and verbal communication skills Able to maintain a high level of professionalism and approachability Able to multitask in a fast-paced and at times stressful work environment Effective team player Customer service mindset with problem-solving abilities Capability to remain calm and focused during urgent situations Computer skills Mic

📌 Gsoc Operator- Customer Service (Hyderabad)
🏢 Pinkerton
📍 Hyderabad