Did you know KONE moves over one billion people every day We employ over 60 000 professionals in over 60 countries worldwide joined together by a shared vision to Deliver the best people flow experience As a global leader we provide elevators escalators automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle Through more effective People Flow we make people s journeys safe convenient and reliable in taller smarter buildings Job Title - Engineer Senior Engineer - Technical Service Are you the one Bachelor s degree in Engineering or any other relevant field Experience in Customer service Willingness to Travel Prior experience of elevator escalator industry is an asset Local language skills What will you be doing Service Operations Accountable for the end-users and the site safety Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions to ensure safety of end-users and other employees Responsible for solving complex technical issues that THD has assigned to him her Responsible for performing first visits of new equipment coming from competitors or KONE when requested by sales service supervisor Responsible for identifying any technical issues in equipment under maintenance that could cause call outs or safety hazards and fix the issues create sales leads and or communicate to THD Manager Responsible for actively identifying any technical competence gaps to maintain recent equipment in service both from competitor and from new equipment and communicate it to Maintenance Supervisor Technical Helpdesk Manager Responsible for giving feedback to any repair or adjustment needs that could reduce call outs and actively communicate with Technical Helpdesk Manager Contributes to the ongoing improvement of products methods and safety by providing feedback to THD Manager Responsible for effectively planning his her workload in conjunction with T

📌 Engineer / Senior Engineer - Technical Service (Patna)
🏢 Kone
📍 Patna