About the Role We are seeking a highly skilled Payroll Manager with solid leadership capabilities to oversee end-to-end payroll operations for our clients The ideal candidate will have hands-on experience managing payroll processes for US upmarket clients This role requires a proactive leader who can ensure timely and accurate payroll delivery while maintaining excellent client relationships and driving continuous process improvements Key Responsibilities Manage the complete payroll lifecycle for assigned clients from data input through to month-end reporting ensuring compliance with all pre-defined Service Level Agreements SLAs Maintain daily and periodic communication with clients to address payroll queries provide updates and ensure client satisfaction Identify analyze and resolve payroll-related issues promptly delivering effective solutions to client queries Collaborate with the Implementation team to assist in User Acceptance Testing UAT of payroll systems during pre-live stages Work closely with cross-functional teams to ensure seamless payroll operations and integration Escalate critical issues to immediate supervisors in a timely manner and keep them informed of operational status and challenges Lead and mentor the payroll team by sharing best practices fostering knowledge sharing and driving team performance Continuously review and improve payroll processes to enhance efficiency and accuracy LI-DNI Qualifications Skills 3 years of experience in payroll management with a solid understanding of payroll processing methodologies Experience managing payroll in one or more of the following regions US and Canada region Strong client management and communication skills Proven problem-solving abilities and attention to detail Experience in coordinating with multiple teams and managing escalations effectively Leadership experience with the ability to motivate and guide a team A little about ADP We are a comprehensive global provider of cloud-based human capital man

📌 Cos Sys Payroll Processing Hyd Bpo 166404 (Hyderabad)
🏢 ADP
📍 Hyderabad