International Chat Process – E-commerce Seller Support

Location:
Pune (Work From Office)

Designation:
Customer Support Executive

Process:
International Chat – E-commerce Seller Support

CTC:
Up to ₹32,500 per month + Performance Incentives

Working Days:
5.5 Days a Week

Shifts:
Rotational Shifts

Cab Facility:
Company-Provided Cab

Education:
Graduates & Undergraduates

Role Overview

We are hiring
Customer Support Executives
for an
International Chat Process – E-commerce Seller Support
. The role involves assisting international sellers through chat, resolving their queries, and providing timely and effective solutions while maintaining excellent service quality.

Key Responsibilities
- Handle customer/seller queries through
international chat support
.
- Assist sellers with account, order, product, and platform-related concerns.
- Provide accurate information and resolve issues within defined timelines.




- Identify and troubleshoot seller-related problems.
- Maintain high standards of customer service and communication.
- Follow process guidelines, quality standards, and compliance requirements.
- Meet defined productivity, quality, and customer satisfaction targets.

Eligibility Criteria
- Minimum 1 year of experience
in an
International Voice & Chat Process
.
- Seller Support experience is mandatory
, irrespective of industry/domain.
- Excellent
written and verbal communication skills
.
- Strong customer-handling and problem-solving abilities.
- Good interpersonal skills and attention to detail.
- Graduates and Undergraduates
can apply.

Compensation & Advantages
- CTC:
Up to ₹32,500/month + Performance Incentives
- 5.5 Days Working
- Rotational Shifts
- Company-Provided Cab Facility
- Work From Office – Pune

📌 Sales Support Specialist (Pune City)
🏢 RMV Workforce
📍 Pune City