Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a adaptable, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Responsibilities :
- 8+ years of experience.
- Administer and support IBM i (AS/400) systems to ensure high availability and performance.
- Monitor storage utilization and perform capacity planning and storage allocation.
- Perform backup, recovery, and restore operations using BRMS and enterprise backup solutions.
- Install and apply PTFs, perform system upgrades, and execute IPL activities.
- Monitor system health, analyze performance and implement performance tuning recommendations.
- Troubleshoot hardware, storage,



operating system and application-related issues.
- Manage user profiles, system security and access permissions.
- Support High Availability (HA) and Disaster Recovery (DR) environments and participate in DR testing.
- Respond to incidents, perform root cause analysis (RCA), and implement preventive actions.
- Handle incident, problem, and change management activities in accordance with ITIL processes.
- Work with infrastructure, storage, network, and application teams to resolve complex technical issues.
- Maintain system documentation, operational procedures, and support knowledge base articles.
- Provide 24×7 production support and participate in on-call rotations as required.
- Ensure compliance with organizational security policies, backup standards, and service level agreements (SLAs).

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t

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