Role: SAP CRM Service Consultant

Location: Bangalore / Hyderabad / Pune (Onsite / Hybrid)

About Us:
GyanSys is a global mid-tier systems integrator company for over 20 years headquartered in the US with 3000+ employees across 12 countries serving 160+ active enterprise customers across Manufacturing, Industrial, Consumer, Life Sciences and High-Tech industries.

GyanSys provides Digital Transformation services leveraging SAP, Salesforce, Databricks, Snowflake, Application Modernization and various AI projects.

Key Responsibilities:
- Lead
the design, configuration, and implementation of
SAP CRM
– Service solutions
- Analyze business requirements and translate them into functional specifications
- Support integration with ECC, middleware, and third-party systems
- Work closely with business stakeholders and technical teams to ensure alignment and solution quality
- Handle incident management, enhancements,



and continuous improvements
- Conduct testing, training, and documentation for service processes
- Provide post-go-live support and issue resolution.

Requirements:
- 8+ years
of hands-on experience in
SAP CRM
with strong focus on the
Service module
- Experience in configuring and supporting service contracts, service orders, service requests, and related objects
- Integration
knowledge with ECC, SD, and middleware systems
- Strong understanding of business processes in high-tech manufacturing or similar industries
- Excellent communication and stakeholder management skills
- Ability to work independently in a fast-paced setting.

Interested candidates can share their profiles at [email protected]

Thanks,

Bala

GyanSys

📌 SAP CRM Service Consultant (Bengaluru)
🏢 GyanSys
📍 Bengaluru