Additional Information Job Number25126230 Job CategoryRooms Guest Services Operations LocationCourtyard Tiruchirappalli Collectors Office Road Tiruchirappalli Tamil Nadu India ScheduleFull Time Located RemotelyN Position Type Management JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell Door Staff Switchboard and Guest Services Front Desk Position directs and works with managers and employees to carry out procedures ensuring an effective check in and check out process Ensures guest and employee satisfaction and maximizes the financial performance of the department

CANDIDATE PROFILE

Education and Experience High school diploma or GED 2 years experience in the guest services front desk or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major no work experience required

CORE WORK ACTIVITIES





Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example Encourages and builds mutual trust respect and cooperation among team members Supervises and manages employees Managing all day-to-day operations Understanding employee positions well enough to perform duties in employees absence Ensures employee recognition is taking place on all shifts Establishes and maintains open collaborative relationships with employees

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis Develops specific goals and plans to prioritize organize and accomplish your work Handles complaints settling disputes and resolving grievances and conflicts or otherwise negotiating with oth

📌 Assistant Front Office Manager (Tiruchirappalli)
🏢 Marriott International
📍 Tiruchirappalli