Position s Overview At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally we ensure a bright future for NTT DATA and for the people who work here NTT DATA Inc currently seeks an Metrics Reporting Analyst to join our team Position s General Duties and Tasks In these roles you will be responsible for Maintaining analyzing and interpreting and reporting Healthcare Payer data Continuously monitoring identifying and implementing the best practices new tools and methods in the field of metrics and reporting Creating and implementing executive level reporting strategies Aligning multiple organizations around difficult or complex solutions and issues in the field of metrics and reporting Applying a broad knowledge of application programming processes and procedures to the completion of complex assignments Focusing on systems architecture for global development Providing advanced research analytical problem-solving and process improvement skills Pulling data to develop recurring or one-time reports Maintaining databases spreadsheets and other tools used in data analysis Locating and fixing errors in reports Creating and delivering management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables Ensuring the highest level of support and communication is provided in an efficient and courteous manner to client including active involvement in deliverable outputs when necessary Maintaining qualified and trusting client relationships Effectively addressing critical client issues and escalations Effectively collaborating with BPO Operations Leaders NTT Leaders to meet exceed deliverables Identifying