Title ITI O India Hub Manager Organization IT Infrastructure Operations Location India Hub Job Summary The IT I O India Hub Manager will oversee the operations and management of assigned scope inside ADMs India Hub coordinating seamlessly across teams and aligning with global IT Infrastructure Operations I O strategies This role is responsible for driving operational excellence managing a diverse team and fostering a culture of collaboration and continuous improvement The IT I O India Hub Manager will play a pivotal role in delivering high-quality IT services and supporting the organizations business objectives This role will have local oversight of cross-matrixed teams delivering global services through the Compute Services User Workplace Operations Support and Site Support teams Job Responsibilities Lead and locally manage the IT I O teams at ADMs India Hub aligning with global IT I O strategies technical roadmaps and organizational goals Provide cross-matrixed oversight of key roles within the India Hub including Backup Disaster Recovery DR Engineers Command Center Leads and Demand Managers Drive operational excellence across teams through implementing best practices optimizing processes and adhering to Service Level Agreements SLAs and Key Performance Indicators KPIs Work with global IT leadership to integrate ADMs India Hub into the IT I O framework Continuously identify opportunities for automation process improvements service quality improvements and cost optimization within the India Hub Comply with organizational policies regulatory requirements and industry standards Partner with stakeholders to address operational challenges resolve escalations and deliver high-quality IT services Monitor and report on the performance of the India Hub leveraging data-driven insights to inform decision-making Foster a culture of accountability collaboration and continuous improvement among members of the India Hub team Provide mentorship and guidance to team members suppor

📌 I&o India Hub Manager (Bengaluru)
🏢 ADM
📍 Bengaluru