Role Overview

As a Strategic Account Manager, you will be responsible for building and maintaining strong relationships with key BFSI clients, driving revenue growth, and ensuring customer success. You will act as a trusted advisor to financial institutions, helping them leverage AI-powered insights for fraud prevention, risk intelligence, and credit underwriting.

Key Responsibilities

Client Relationship Management & Growth
- Own and manage relationships with enterprise BFSI clients to ensure long-term success.
- Develop and execute strategic account plans to drive revenue growth and client engagement.
- Act as a trusted advisor, helping clients maximize the value of Data Sutram’s AI-driven solutions.

Revenue Growth & Upselling
- Identify recent business opportunities within existing accounts and drive upsell/cross-sell initiatives.
- Collaborate with sales and product teams to align solutions with client needs and industry trends.
- Drive contract renewals, expansion deals, and revenue targets for key accounts.

Customer Success & Solution Implementation




- Work closely with customer success, product, and data science teams to ensure seamless solution deployment.
- Monitor client performance metrics, ensuring high adoption and satisfaction rates.
- Proactively address client concerns and optimize their experience with Data Sutram’s platform.

Industry & Market Intelligence
- Stay updated on fintech trends, regulatory changes, and competitive landscape.
- Provide insights on market dynamics, customer challenges, and emerging opportunities.
- Act as the voice of the customer, influencing product development based on client feedback.

Cross-Functional Collaboration
- Partner with sales, marketing, and product teams to create compelling client engagement strategies.
- Support go-to-market initiatives, case studies, and strategic partnerships.
- Work closely with leadership and founders to align key accounts with overall business strategy.

Key Qualifications
- 3+ years

📌 Strategic Account Manager (Mumbai)
🏢 datasutram.ai
📍 Mumbai