KEY RESPONSIBILITIES
- Handling multiple associates (Approximate headcount 150+) Onboarding and Separation of associates Induction and employee engagement of associates in liaison with Operations
- Responsible for preparing & presenting root cause analysis reports for escalation raised by AM or associates to the business
- Facilitate payroll and attendance along with respective SPOC within teams
- Coordinate recruitment as per client requirement and SOW
- Generate Offer Letter Requests (OLR) and ensure the smooth and timely release of the offer letter
- Ensure associate is deployed as per client schedules with appropriate documentation updating software as per company guidelines
- Facilitate employment contract renewals for associates
- Ensure the smooth and timely handover of invoice to clients as per defined client & business guidelines
- Facilitate on time payment from client
- Facilitate client’s requirement to ensure timely payment e.g.: credit note, change invoice format
- Prepare and share various MIS reports based on client and internal requirements
QUALIFICATIONS/ SKILLS AND COMPETENCIES
- B.Com/BBA/MBA/PGDBM
- 2 – 4 years of experience in HR operations
- Excellent in Excel, MIS, databases, applicant tracking systems
- Exceptional communication and interpersonal skills
- Strong decision-making, organized and highly cooperative