Role Summary
- Design and build AI-powered Service Assurance solutions for telecom operations.
- Develop LLM, RAG, and Agentic AI capabilities to automate troubleshooting, RCA, and operational workflows.
- Build production-grade Python services and AI platforms that support autonomous network operations.

Key Responsibilities
AI / GenAI
- Design and develop LLM-powered operational assistants and copilots.
- Build and optimise RAG pipelines using enterprise knowledge, alarms, KPIs, logs, tickets, and documentation.
- Develop Agentic AI workflows for RCA, alarm analysis, incident triage, and recommendation generation.
- Implement prompt engineering, embeddings, semantic search, and response evaluation.
- Improve AI accuracy, grounding, and explainability.

Python Engineering
- Develop scalable backend services using Python.
- Build APIs and microservices using FastAPI/Flask.
- Create automation pipelines for data ingestion, analysis, and AI orchestration.
- Deliver production-quality, maintainable, and testable code.

Cloud & Platform




- Develop and deploy applications on Kubernetes/OpenShift.
- Work with containerised microservices and cloud-native architectures.
- Implement observability, monitoring, logging, and CI/CD integration.

Telecom Service Assurance
- Apply AI to alarm correlation, KPI analytics, RCA, and incident management.
- Work with OSS, FM/PM systems, topology, inventory, alarms, logs, and telemetry data.
- Collaborate with telecom SMEs to convert domain knowledge into AI playbooks and workflows.

Experience
Job Requirements
- 4-8 years of software/platform engineering experience.
- 1-3 years of hands-on experience in GenAI, LLM, RAG, AI Assistants, or Agentic AI solutions.

Mandatory Skills
Programming
- Python (Expert Level)
- REST APIs
- FastAPI / Flask
- Microservices Architecture
- Git & CI/CD

AI / LLM
- Large Language Models (LLMs)
- RAG Architecture
- Prompt Engineering
- Vector Databases
- Embeddings
- Semantic Search
- AI Evaluation & Guardra

📌 Senior Design Engineer – AI (Gurugram)
🏢 Spore N Sprouts
📍 Gurugram