- Jobs4fresher Team
- April 15, 2022
- Featured, 2019 Batch, 2020 Batch, B.Com/M.Com, B.Sc/M.Sc, Bangalore, BBA/MBA, BCA/MCA, Fresher Jobs, IT Jobs
Unisys Recruitment Drive:-
Unisys is hiring candidates for the role of
Service Desk Associate (International Voice Support)
for the
Bangalore, India
location. The complete details about Unisys Recruitment Drive are as follows.
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Company Name:-
Unisys
Job Position:-
Service Desk Associate (International Voice Support)
Job Location:-
Bangalore, Karnataka, India
Salary Package:-
As per Company Standards
Job Categories:-
- Early Careers/Students
- Help Desk / IT Support
Minimum Education Required:-
- A minimum qualification for any Non-Engineering Graduates (2019 and 2020 Batch)
- Education, training, and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
Key Skills:-
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Valuable knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
Position Overview:-
- The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone.
- This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and res