- Jobs4fresher Team
- April 19, 2022
- Featured, 2020 Batch, 2021 Batch, 2022 Batch, B.E/B.Tech, Bangalore, BCA/MCA, Fresher Jobs, IT Jobs, Offcampusjobs

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Data Management

Customer Services

Recruitment & Staffing

Iron Mountain Recruitment Drive:-

Iron Mountain is hiring candidates for the role of
Junior Associate
for the
Bangalore, India
location. The complete details about Iron Mountain Recruitment Drive are as follows.

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Company Name:-
Iron Mountain

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Resumes & Portfolios

customers

Career Resources & Planning

Job Position:-
Junior Associate

Job Location:-
Bangalore, India

Salary Package:-
As per Company Standards

Job Category:-
Customer Service (CS)

Requisition Number:-
J0042815

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Qualifications Required:-




Any graduate with positive communication skills. Freshers are also accepted.

Job Summary:-
- Evaluate each customer request and understand the scenario to provide right resolution.
- Responsible to update critical customer profile data in database systems-based customer requests.
- Research and pull various reports and documents from internal systems based on client requests and requirement.
- Responsible to ensure operational service delivery, custom support and reporting needs are met.
- Timely response to customers in professional manner
- Adhering to strict SLAs and timelines.
- Reporting and tracking of metrics such as monitoring SLA’s, tracking progress, providing periodic status reports to relevant parties.
- Mentoring – imparting your own experiences on to the team to guide them in support of our internal customers.
- Maintain records for customer interaction, recording details including the actions taken on every request.

Key

📌 Iron Mountain Recruitment Drive | Freshers (Bengaluru)
🏢 Fresher Jobs
📍 Bengaluru