Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting current direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager, Subject Matter Expert
Purpose of the role

Market Security Services Data Operations is a shared service organization created in 2010 with HTSO which provides Pricing information across entities within HSBC Group. The process is in Bangalore, Manila and Mexico. We cater services to 2 main businesses, namely Global Markets and Securities Services.



Our clients are spread across Globe covering APAC, EMEA, MENA and Americas.

In this role, you will:

To ensure that all work is delivered within agreed timeframes and meets the required high-quality standard
To deliver a high-quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism
Understand and deliver excellent customer service. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.
To pro-actively suggest and design improvements in process workflows. To ensure that common errors / irregular transactions are identified and escalated in accordance with procedures in a timely manner
To understand and comply with all relevant policies and procedures issued by the Group and contained within the Group Sta

📌 Manager, Subject Matter Expert (India)
🏢 HSBC Global Services
📍 India