15 Aug
|
Six Values
|
Kolkata
15 Aug
Six Values
Kolkata
At SixValues, we're on a mission to create experiences that change people's moods for the better. We're not just another B2B betting and gaming technology company - we're here to shake things up with innovative, player-focused solutions.
Now, we're looking for an Account Manager to join our team in Cyprus. If you're someone who loves building relationships, thrives on offering world-class service, and understands what makes high-value players tick, this role is for you.
What You'll Be Doing
As an Account Manager, your job is to keep our high-value players engaged, happy, and loyal. That means:
Building relationships – You'll be the go-to contact for VIP players, making sure they feel valued through tailored experiences.
Creating unforgettable experiences – From personalised offers to top-tier service, you'll ensure VIPs always get the best treatment.
Engaging in real conversations – Whether it's via phone, chat, or email, you'll be the trusted connection between players and our brand.
Proactively managing accounts – You'll track player activity, anticipate needs,
and offer timely solutions to keep players engaged.
Driving retention – You'll develop VIP loyalty programs and personalised retention strategies that make players want to stay.
Working across teams – You'll collaborate with finance, marketing, and customer service to improve the VIP experience.
Ensuring responsible gaming – You'll uphold compliance and regulatory requirements, making sure our players game safely.
What You'll Need
We're Looking For Someone Who
Has robust communication and interpersonal skills-you know how to build trust and handle VIP queries with ease.
Understands the iGaming industry-ideally, you've worked in gaming before and know what VIP players expect.
Is customer-obsessed-you thrive on delivering an exceptional experience to every player.
Can analyse data and spot trends-you'll use player insights to tailor engagement strategies.
Has great problem-solving skills-when challenge
📌 Account Manager (Kolkata)
🏢 Six Values
📍 Kolkata