Description
Post : Sales Support Executive
Organisation Name : SVKM NMIMS Global University, Dhule
Job Location : Dhule, Maharashtra

Qualification and Work Experience:
- Bachelor's in Marketing, Communications, or related field.
- A minimum of 2-3 years of experience in sales support, admissions, marketing, or customer service.

Duties & Responsibilities:
- Handle inquiries from prospective students through calls, emails, chat, and other communication channels.
- Provide accurate information regarding programs, admissions, eligibility criteria, fees, and enrolment procedures.
- Support the admissions and sales teams in lead management and student conversion activities.
- Maintain and update student records, inquiry databases, and CRM systems with complete accuracy.
- Conduct regular follow-ups with prospective students to guide them through the admission process.
- Assist applicants with documentation, application submission, and enrolment formalities.
- Generate and maintain daily,



weekly, and monthly reports related to inquiries, admissions, and conversions.
- Coordinate with academic, admissions, and student support teams to ensure a seamless student experience.
- Support digital marketing initiatives, social media campaigns, webinars, seminars, and promotional events.
- Ensure timely resolution of student queries and provide excellent customer service.
- Maintain qualified communication standards and represent the university positively.
- Contribute towards achieving admission and enrolment targets while ensuring a student-centric approach.
- Assist in administrative and operational activities related to admissions and student engagement.
- Stay updated on university programs, policies, and admission processes to provide accurate guidance to prospective students.

📌 Sales Support Executive (Dhule)
🏢 Foundation SVKM
📍 Dhule