About us

Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here.

About the role

We are seeking skilled MTS-1 DevOps Engineers with 1-3 years of hands-on experience in DevOps, Cloud, Kubernetes, and Observability engineering. The ideal candidate should have strong experience working with AWS-based infrastructure, particularly Kubernetes (EKS), EC2 deployments, AutoScaling Groups, Target Groups, Load Balancer configs while exposure to Azure Cloud on similar scale is also acceptable.

The role requires expertise in CI/CD automation using Jenkins (with Groovy scripting and energetic job creation),



infrastructure automation via terraform and ansibles, and production-grade observability using the Prometheus–Grafana–Loki stack.

Key Responsibilities
Application Deployment & Infrastructure Management
- Deploy and manage applications on:
- AWS Elastic Kubernetes Service (EKS)
- AWS EC2 instances
- Raw Linux-based VMs using Ansible or automation tools
- Manage Kubernetes clusters including RBAC, networking, ingress, storage classes, and security policies.
- Deploy applications using Helm and GitOps workflows.
- Manage AWS core services – EC2, IAM, S3, VPC, Route53, CloudWatch, Load balancer, Target Groups, Auto Scaling Groups
- Provision infrastructure using Terraform or equivalent IaC tools.
- Configure and manage Persistent Volumes and CSI drivers.
- Enable SRE/support team for patching, upgrades, and lifecycle management of clusters and VMs.

CI/CD – Jenkins (Must Have)
- Design, build, and

📌 Member of Technical Staff (Gurugram)
🏢 Exotel Techcom
📍 Gurugram