Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.
The Role
We are looking for a highly organized Training & Support Administrator to serve as the backbone of our customer success engine. In this role, you will bridge the gap between our educational offerings and our technical support, ensuring that our learners have a seamless experience and our systems run like clockwork.




Your mission is to handle the essential "behind-the-scenes" mechanics—from managing student enrollments to maintaining the technical environments where learning happens.
Key Responsibilities
Platform Administration: Act as the primary administrator for Docebo (LMS) and Zendesk, ensuring user permissions, ticketing workflows, and system settings are optimized.
Enrolment & Lifecycle Management: Manage the end-to-end enrollment process for all training courses, ensuring users are granted access promptly and accurately.
Technical Setting Maintenance: Manage training "tenants" and lab environments via AWS and CloudShare. This includes the critical task of resetting and decommissioning tenants immediately after classes conclude to maintain system hygiene and cost-control.
Knowledge Base Stewardship: Regularly review and audit internal and external Knowledge Base articles for accuracy, formatting, and relevance, working closely with subject matter experts to fill content gaps.
Workflo

📌 Training & Support Operations Administrator (Bengaluru)
🏢 Menlo Security
📍 Bengaluru