Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Senior Account Manager.
In this role, you will:

Client retention – work in tandem with product management, service delivery and client management to ensure high levels of client satisfaction and a reference-able client base
Create and maintain detailed client plans that effectively map the organisational structure and key contact points in the assigned clients; Ensure proactive management of issues across all products and jurisdictions by directing the resources in each service component or jurisdiction
Capture,



advocate and drive service improvement opportunities and prioritise change management agendas across the business; Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client engagement and maintain full compliance with internal controls
Coordinate daily checks on impacted Legal Entity Booking Instances (LEBIs) with onshore teams globally; Produce monthly MI reporting and managed legacy exits and/or others via providing quarterly reporting to regional RCC.
Assisting CDD team to identify any SSV relationship for KYC renewal; Establish contracting parties to new accounts opened in source systems and perform reconciliation to ensure terminated fund records are removed as reflected in the source systems to assure data quality.
Team management – Guide, coach and counsel team members on the above and manage their performance, progression and development.
To achieve this, the role

📌 Senior Account Manager (India)
🏢 HSBC Global Services
📍 India