Working experience: No Experience

Position DescriptionA hands-on internship within the Customer Engineering team, providing exposure to SaaS product support, real-world customer issue resolution, and cross-functional collaboration with Engineering and Product teams. The intern will support troubleshooting activities, analyze technical issues, and assist in resolving customer queries under senior engineer guidance — building a solid foundation in SaaS solution engineering and application support.Primary ResponsibilitiesAssist in handling Tier 4 customer support issuesTroubleshoot application issues using logs, basic SQL queries, and internal toolsSupport senior engineers in reproducing and analyzing product issuesDocument solutions, FAQs, and troubleshooting steps for future referenceCollaborate with cross-functional teams including Engineering, Product, and Customer SupportAdditional ResponsibilitiesGain exposure to APIs, SaaS workflows, and cloud-based applicationsParticipate in learning sessions and internal training programs

📌 Intern - Solution Engineering (Vasanth Nagar)
🏢 LeadSquared
📍 Vasanth Nagar