Remote: Hybrid

MathCo is a data and AI analytics and solutions company. We're floating a current role for someone who thinks in systems, not screens — designing end-to-end services and the systems behind them, then shaping experiences that make complex, AI-driven systems intelligible, trustworthy, and adopted. A hybrid of service design, systems thinking, and hands-on UX, with AI as a material you design with and for.What you will do:Map complex service ecosystems end to end — actors, flows, data, decision points — and spot where AI adds leverage versus frictionTurn systems insight into service blueprints, journey maps, and interaction modelsDesign UX for AI products: conversation flows, human-in-the-loop, confidence and uncertainty, graceful failurePrototype and test with real users; iterate on evidence, not opinionWork upstream in solutioning — proposals,



capability narratives, POCs — so design intent lands earlyWhat you will bringHigh proficiency in systems thinking —interdependencies, second-order effects, leverage pointStrong UX craft — research, IA, interaction design, prototyping; a portfolio of outcomeGenuine AI fluency — design responsibly around model capabilities and limitService design fundamentals: blueprinting, journey mapping, facilitatioComfort in ambiguity; strong communication and cross functional facilitatioNice to haveData products, dashboards, or analytics toolingEnterprise / B2B, multi-stakeholder engagementsDesign systems and prototyping tooling.

📌 Systems / Service Designer (Vasanth Nagar)
🏢 MathCo
📍 Vasanth Nagar