GAJ Group – Real Estate | Vadodara
Experience: 1–3 Years | Department: Customer Relationship / Feedback
Job Responsibilities
- Make feedback calls to customers regarding their experience with Sales, Legal & Collection Departments.
- Understand customer concerns, complaints and suggestions.
- Record feedback accurately in CRM/Excel.
- Coordinate with concerned departments for issue resolution and follow-up.
- Prepare daily/weekly feedback reports.
- Maintain professional communication with customers.
Requirements
- Good communication skills in Gujarati & Hindi; basic English preferred.
- Good listening and customer-handling skills.
- Basic knowledge of Excel/Google Sheets.
- Telecalling, Customer Support or Real Estate experience preferred.
- Freshers with valuable communication skills can also apply.