Job Summary:
We are looking for an experienced and energetic Café Manager / ARM to manage the front-of-house operations of our Flax Café in Bangalore. The candidate will be responsible for café management, barista coordination, floor operations, customer experience, team handling, and maintaining smooth day-to-day café operations.
Key Responsibilities:
- Handle complete front-of-house café operations.
- Manage café service standards, ambience, and guest experience.
- Supervise and support barista operations while ensuring beverage quality standards.
- Act as floor in-charge during operational hours and ensure smooth customer handling.
- Manage staff scheduling, attendance, grooming, training, and discipline.
- Ensure SOP compliance, hygiene, cleanliness, and service quality standards.
- Monitor billing operations, cash handling, and daily sales reporting.
- Coordinate with kitchen team for smooth order flow and service.
- Handle customer feedback and resolve guest concerns professionally.
- Drive team productivity, upselling, and sales performance.
- Ensure proper opening and closing of café operations.
Requirements:
- Minimum 3–5 years of experience in café, QSR, or restaurant operations.
- Experience in café management and FOH operations is mandatory.
- Good understanding of barista operations and customer service standards.
- Solid leadership and team management skills.
- Good communication and problem-solving abilities.
- Comfortable working in rotational shifts.
Preferred Background:
- Candidates from café chains, QSR brands, or premium casual dining preferred.
- Experience handling barista teams and floor operations will be preferred.
Benefits:
- Growth opportunities within the organization
- Performance-based incentives
- Staff meals
To Apply:
Send your Resumes via email at
[email protected] or whatsapp at (phone hidden) / (phone hidden)
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma (Preferred)
Experience:
- Restaurant management: 3 years (Required)
- Hospitality: 4 years (Required)
Work Location: In person
📌 Area Manager (Bengaluru)
🏢 Flax Healthy
📍 Bengaluru