- Provide first-level technical support to employees for hardware, software, network, and system-related issues.
- Diagnose and resolve technical problems reported by users through email, phone, chat, or in person.
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.
- Install and configure operating systems, applications, antivirus, and other required software.
- Troubleshoot basic LAN, Wi-Fi, internet, VPN, and network connectivity issues.
- Create and manage user accounts, system access, email accounts, and password-related requests.
- Maintain records of IT assets, including allocation, replacement, repair, and movement.
- Monitor and maintain IT systems to ensure smooth day-to-day operations.
- Log and track IT support tickets and ensure timely resolution as per defined SLA.
- Coordinate with vendors and internal IT teams for hardware, software, network, and other technical issues.
- Maintain proper documentation of IT issues, solutions, and asset records.




- Follow IT security policies and ensure systems are updated with required patches and security software.

Location: Bangalore
Experience: 1+ Year
Qualification: BCA / Bachelor’s Degree in Computer Applications/ Diploma in Computer Science

Pay: ₹300,000.00 - ₹500,000.00 per year

Advantages:

- Health insurance
- Provident Fund

Application Question(s):

- What is your highest educational qualification?
- How many years of experience do you have in IT Support/Desktop Support?
- Do you have hands-on experience troubleshooting desktops, laptops, printers, and other IT peripherals?
- Do you have basic knowledge of LAN, Wi-Fi, TCP/IP, DNS, DHCP, and VPN?
- Are you currently located in Bangalore or willing to relocate to Bangalore?
- What is your current notice period?
- What is your current/expected CTC?

Work Location: In person

📌 IT Support Engineer (India)
🏢 Stellapps Technologies
📍 India