Service Management Analyst (Chandigarh)

Service Management Analyst (Chandigarh)

15 Aug
|
Priority Technology Holdings
|
Chandigarh

15 Aug

Priority Technology Holdings

Chandigarh

- 0.5 – 1.5 years of experience in Managed File Transfer (MFT) administration, operations, or related IT field
- Understanding of secure file transfer protocols (SFTP/FTPS/HTTPS/SSH)
- Exposure to MFT platforms and file transfer tools
- Basic scripting or automation skills (Python, Bash, PowerShell preferred)
- Basic knowledge of Apache NiFi for building, monitoring, and troubleshooting data flows
- Familiarity with Linux/Windows operating systems
- Interest in cloud technologies (AWS preferred)
- Strong analytical, problem-solving, and troubleshooting skills
- Ability to follow documented procedures and work within established guidelines
- Eagerness to learn, adapt to new tools, and grow technical skills

Requirements

- Assist in monitoring MFT platform performance and uptime
- Support day-to-day file transfer operations, including job monitoring, troubleshooting, and incident resolution under guidance
- Escalate unresolved issues to senior engineers while documenting findings
- Perform routine file transfer tasks, including onboarding new file transfer partners and updating configurations
- Create and maintain documentation for workflows, standard operating procedures (SOPs), and troubleshooting guides




- Follow security and compliance standards for handling sensitive information
- Work with internal teams to understand requirements and implement changes under supervision
- Assist in maintaining logs and audit records for operational activities
- Participate in knowledge sharing and training sessions to enhance skills
- Support automation initiatives by writing or modifying basic scripts under mentorship
- Collaborate with cross-functional teams to ensure smooth data transfers between internal and external systems

Perks

- 5 Days Working
- One Complimentary Meal per Day
- Internet Reimbursement
- Gym Reimbursement
- Group Medical Insurance
- Mental Health support benefits
- Relocation Assistance (if Applicable)

Pay: ₹500,000.00 - ₹800,000.00 per year

Benefits:

- Flexible schedule
- Health insurance
- Internet reimbursement

Ability to commute/relocate:

- Chandigarh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

- How much experience in Apache Nifi ?

Education:

- Bachelor's (Preferred)

Work Location: In person

📌 Service Management Analyst (Chandigarh)
🏢 Priority Technology Holdings
📍 Chandigarh

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