Bengaluru, Karnataka
Job Summary

Seeking an experienced Site Reliability Engineer (SRE) with strong hands-on expertise in cloud infrastructure, platform reliability, automation, observability, and production support. This role focuses on improving service reliability through SLIs/SLOs and error budgets, reducing operational toil through automation, and partnering with global engineering teams to ensure resilient, scalable, and secure platforms.

Key Responsibilities

Reliability Engineering

Define, measure, and report SLIs, SLOs, and error budgets for critical services.
Drive service reliability improvements and systematically reduce operational toil through automation.
Own capacity planning, performance tuning, and scalability initiatives.
Lead blameless postmortems, root cause analyses, and corrective action tracking.

Platform Reliability & Automation

Design and maintain CI/CD pipelines using Azure DevOps and Jenkins.
Operate and manage Azure cloud infrastructure and Kubernetes platforms.
Deploy and support containerized applications using Docker, Kubernetes, and Helm.
Automate infrastructure provisioning and configuration using Terraform and Ansible.
Manage artifacts and repositories using JFrog Artifactory.

Observability & Production Support

Implement monitoring, logging, and observability using Prometheus, Grafana, Loki, and OpenTelemetry.
Provide L2/L3 production support, incident management, troubleshooting, and RCA.
Participate in on-call rotations supporting critical production services.
Support PostgreSQL, Redis, and RabbitMQ environments, including high availability, backups,



replication, and performance tuning.

Collaboration

Partner with Development, QA, Product, Operations, and global engineering teams.
Ensure platform availability, scalability, security, and performance.

Mandatory Skills & Experience

8-12 years of experience in Site Reliability Engineering

Solid hands-on experience with:
Azure
Kubernetes
Docker
Jenkins
Terraform
Ansible
Proficiency in Python, Go, or Bash.
Strong understanding of Networking & Security.
Experience in L2/L3 production support, incident management, and root cause analysis.
Experience working with global teams across multiple time zones.
Strong communication, stakeholder management, and ownership mindset.
Willingness to work from the Bangalore ITPL office, 5 days a week.

Good to Have

Experience with AI/GenAI concepts and AIOps practices.
Exposure to chaos engineering and resilience testing.
Azure (AZ-104/AZ-400), CKA, or CKAD certifications.
Bachelor’s degree in computer science or a related field.
Skill Requirements

Azure • Kubernetes • Docker • Helm • Azure DevOps • Jenkins • Terraform • Ansible • JFrog Artifactory • Prometheus • Grafana • Loki • OpenTelemetry • PostgreSQL • Redis • RabbitMQ • Python/Go/Bash • SLIs/SLOs • Incident Management • RCA • Networking & Security.

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📌 Senior Site Reliability Engineer Lead (India)
🏢 HCLTech
📍 India