We are looking for an experienced and result-oriented Sales Manager – CPaaS Services to drive revenue growth, acquire new clients, and strengthen business relationships within the Communications Platform as a Service (CPaaS) industry. The ideal candidate should have 3–7 years of relevant experience in CPaaS, cloud communications, messaging, or enterprise technology sales.
Key Responsibilities
- Develop and execute sales strategies to achieve revenue and business growth targets.
- Identify, engage, and acquire new clients across relevant industries and market segments.
- Build and maintain strong relationships with enterprise clients, channel partners, and key decision-makers.
- Promote CPaaS solutions such as SMS, WhatsApp Business, voice, email, OTP, authentication, and omnichannel communication platforms.
- Understand client requirements and coordinate with technical and product teams to propose suitable solutions.
- Manage the complete sales cycle, including lead generation, prospecting, presentations, negotiations, proposal submission, and deal closure.
- Prepare commercial proposals, quotations, sales reports, and revenue forecasts.
- Conduct market research to identify business opportunities, competitor activities, and emerging communication trends.
- Collaborate with marketing, operations, customer support, and implementation teams to ensure smooth client onboarding.
- Meet and consistently exceed monthly, quarterly, and annual sales targets.
Required Qualifications and Experience
- Bachelor’s degree in Business Administration,
Marketing, Communications, or a related field.
- 3–7 years of experience in CPaaS, cloud communications, messaging, telecom, SaaS, or enterprise technology sales.
- Proven track record of achieving sales targets and closing B2B or enterprise deals.
- Solid understanding of CPaaS products, APIs, SMS, WhatsApp, voice, OTP, authentication, and omnichannel communication solutions.
- Experience in consultative selling, solution selling, and account management.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Ability to work independently, manage multiple opportunities, and meet deadlines.
- Familiarity with CRM systems, sales pipelines, and reporting tools.
Preferred Skills
- Existing relationships with enterprise clients, digital businesses, banks, fintech companies, e-commerce companies, or technology firms.
- Experience in partner and channel development.
- Knowledge of API-based communication solutions and customer engagement platforms.
- Strong analytical, problem-solving, and commercial decision-making abilities.
Key Performance Indicators
- New client acquisition and revenue generation.
- Achievement of monthly, quarterly, and annual sales targets.
- Sales pipeline growth and conversion rate.
- Client retention and account expansion.
- Partner and channel contribution.
- Timely and accurate sales forecasting.
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: Hybrid remote in Noida, Uttar Pradesh (Noida)
📌 Sales Manager - CPaaS Services (Noida)
🏢 Rivai
📍 Noida