Location: madhapur Hyderabad
Job Type: Full-time
Experience: Minimum 2 years (Marketing agency experience strongly preferred)Job SummaryWe are looking for a high-performing Client Relationship Manager to serve as the primary liaison between our marketing agency and our client portfolio. You will manage client communications, ensure project delivery aligns with client goals, and drive account retention and growth. The ideal candidate possesses an exceptional command of the English language and a proven track record of managing brand relationships in a fast-paced agency environment.Key Responsibilities
- Client Liaison: Serve as the main point of contact for clients, managing daily communications and building long-term trust.
- Project Alignment: Collaborate with internal creative, strategy, and media teams to ensure deliverables meet client briefs and deadlines.
- Account Growth: Identify upsell and cross-sell opportunities within your assigned portfolio to drive organic revenue growth.
- Onboarding & Retention:
Lead the onboarding process for current clients and proactively resolve issues to minimize churn.
- Reporting & Strategy: Present campaign performance reports to clients, translating marketing metrics into actionable business insights.
Requirements & Qualifications
- Experience: Minimum 2 years of experience in account management, client relations, or brand management (preferably within a marketing, advertising, or digital agency).
- Language Skills: Near-native or native fluency in English with exceptional written and verbal communication skills.
- Communication Style: Assertive, commanding, and persuasive presence capable of managing high-value corporate clients and stakeholders.
- Industry Knowledge: Solid understanding of digital marketing landscapes, including SEO, PPC, social media, and content strategy.
- Problem Solving: Strong negotiation, conflict resolution, and critical thinking skills under tight deadlines.
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Client Relationship Manager (Madhapur)
🏢 The balance group pvt
📍 Madhapur
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