Job Title: DOMAIN CONSULTANT L3
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 8/11/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
The ROLE is responsible for end-to-end business analysis and requirements management across aviation modules, particularly Crew Management Systems (CMS) . This role ensures functional clarity, process optimization, and alignment between business and technology teams, acting as the primary liaison for requirements gathering, documentation, and validation.
Key Responsibilities
- Requirements Gathering & Analysis
o Engage with stakeholders to elicit business needs for CMS and aviation workflows (crew scheduling, flight ops, safety).
o Conduct workshops, interviews, and process mapping for crew operations. [
- Documentation & Standards
o Prepare BRDs, FSDs, user stories, and acceptance criteria aligned with Agile practices.
o Maintain traceability matrices and ensure compliance with aviation standards (FAA/EASA
- Stakeholder Management
o Collaborate with product owners, architects, and delivery teams for scope clarity.
o Manage change requests and perform impact analysis.
- Quality Assurance
o Support UAT planning and execution; validate deliverables against requirements
- Leadership
o Mentor junior BAs; enforce documentation standards across CMS modules
✅ Skills Required
Core BA Skills
- Solid experience in requirements elicitation , gap analysis, and process modeling.
- Expertise in BRD/FSD creation , user stories, and acceptance criteria.
- Proficiency in tools like Jira , Confluence , MS Visio , and Azure ADO . Domain Knowledge
- Deep understanding of aviation operations : Crew Scheduling, Flight Ops, Safety.
- Familiarity with Crew Management Systems (CMS) and airline industry standards.
- Knowledge of regulatory compliance (FAA/EASA) and crew legality rules
Technical Awareness
- Basic knowledge of cloud-native platforms , API integrations , and microservices .
- Understanding of REST APIs , Swagger/OpenAPI, and enterprise data models.
Leadership & Behavioral
- Excellent communication and stakeholder engagement skills.
- Ability to lead BA teams and enforce documentation standards.
- Strong analytical and problem-solving mindset. Preferred Certifications
- CBAP or PMI-PBA for business analysis.
- SAFe® Agilist for scaled agile delivery.
- Airline domain certifications (IATA or equivalent).
✅ Performance Indicators
- Accuracy and completeness of requirements documentation.
- Reduced change requests and scope creep.
- Stakeholder satisfaction and UAT success rate.
Mandatory Skills: TOPS Crew .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
📌 DOMAIN CONSULTANT (India)
🏢 Wipro
📍 India