Job Description – Telecaller Executive (Sales & Customer Support)

Company:Warmonks

Location: Thrissur, Kerala

Job Type: Full-Time (Office)

About Us

Warmonks is a growing software development company specializing in Website Development, E-commerce Solutions, Web Applications, Mobile App Development, ERP, CRM, and Custom Software Solutions. We help businesses grow through innovative digital solutions and cutting-edge technology.

Job Summary

We are looking for an enthusiastic and confident *Telecaller Executive* to join our Sales & Customer Support team. The ideal candidate should have excellent communication skills in *Malayalam and English*, be customer-focused, and possess a passion for sales and relationship building.

Freshers with strong communication skills are encouraged to apply. Experienced candidates in telecalling, customer support, or sales will be given preference.

Key Responsibilities

* Contact potential customers through phone calls.

* Introduce and explain the company's software and IT services.

* Generate and qualify business leads.

* Follow up with customer inquiries and maintain strong relationships.

* Schedule appointments and meetings for the sales team.

* Handle customer queries professionally and provide timely support.

* Maintain accurate customer records and daily call reports.

* Coordinate with internal teams to ensure excellent customer service.





* Achieve monthly sales and lead generation targets.

Requirements

* Excellent communication skills in *Malayalam and English (Mandatory)*.

* Strong interpersonal and convincing skills.

* Positive attitude and willingness to learn.

* Basic computer knowledge (MS Office, Email, Internet).

* Ability to work in a target-driven environment.

* Valuable listening and problem-solving skills.

Preferred Qualifications

* Freshers are welcome.

* Experience in Telecalling, Customer Support, Sales, BPO, or Business Development is an added advantage.

* Graduation is preferred, but candidates with Plus Two/Diploma and relevant skills may also apply.

What We Offer

* Competitive Salary

* Attractive Performance Incentives

* Monthly Rewards & Recognition

* Professional Training

* Career Growth Opportunities

* Friendly and Supportive Work Environment

* Opportunity to work with a fast-growing software company

Why Join Warmonks?

At *Warmonks*, you'll work with businesses from various industries while gaining valuable exposure to website development, web applications, mobile apps, ERP, CRM, and custom software solutions. We value dedication, reward performance, and provide excellent opportunities for long-term career growth.

*Join Warmonks and build a rewarding career in IT Sales & Customer Support

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive (India)
🏢 Warmonks
📍 India