The Student Happiness Officer will act as a key point of contact between students, mentors, academic teams, and the management. The role involves understanding student concerns, ensuring timely resolution, improving engagement, and creating a smooth and supportive learning environment.
The ideal candidate should be student-friendly, approachable, proactive, and solution-oriented, with solid communication and relationship-management skills.
A background or experience in the technology/IT sector will be preferred, particularly for candidates who are comfortable understanding technology-related courses, tools, platforms, and student queries.
- Act as the primary point of contact for students regarding their academic and non-academic concerns.
- Regularly interact with students to understand their learning experience, challenges, and expectations.
- Build strong and positive relationships with students and ensure they feel supported throughout their course journey.
- Monitor student engagement, attendance, participation, and overall involvement in programs.
- Conduct regular student check-ins and collect feedback.
Work Location: In person
📌 Student Happiness Officer (India)
🏢 HACA
📍 India
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