The P&D; Driver is responsible for safely picking up and dropping off customers' vehicles as part of the service department's Pick-up & Drop (P&D;) facility. The role requires safe driving, timely vehicle movement, and professional customer interaction.
Key Responsibilities
- Pick up and drop customer vehicles safely and on time.
- Drive vehicles carefully while following all traffic and safety regulations.
- Verify vehicle condition before taking the vehicle from the customer.
- Coordinate with the Service Advisor/P&D; Coordinator regarding vehicle pickup and delivery schedules.
- Maintain proper records of vehicle pickup and delivery.
- Ensure vehicles are handed over to the correct customer/location.
- Maintain cleanliness and basic care of vehicles while under your responsibility.
- Inform the concerned supervisor immediately about any accident, damage, or issue with the vehicle.
- Assist customers with basic information regarding the pickup and delivery process.
- Follow dealership policies and standard operating procedures.
- Maintain confidentiality and professional behaviour while handling customer vehicles.
- Ensure timely reporting and completion of assigned P&D; duties.
Required Skills
- Valid driving licence and good driving skills.
- Good knowledge of local routes and traffic conditions.
- Safe and responsible driving habits.
- Good communication and customer-handling skills.
- Punctual, disciplined, and reliable.
- Ability to handle different types of passenger vehicles.
- Basic knowledge of vehicle operations and controls.
Qualification & Experience
- Minimum 10th / 12th standard qualification.
- Valid LMV Driving Licence is mandatory.
- 2–3 years of driving experience preferred.
- Experience as a driver in an automobile dealership/service centre will be an added advantage.