The Front Desk Executive will serve as the first point of contact for patients, ensuring a warm, skilled, and organized front-office experience. The role involves patient coordination, appointment management, billing support, and administrative assistance while maintaining confidentiality and clinic standards.

- Maintain front desk Metrics, appointment logs, and daily reports
- Prepare weekly reports for new patient enquiry, marketing lead data and patient retention data.
- Ensure cleanliness, organisation, and presentation of the reception area Support inventory tracking for front-office supplies Coordinate with the accounts team for daily cash and digital payment reconciliation Maintain accurate patient records, consent forms, and documentation
- Greet patients courteously and manage walk-ins and appointments Schedule,



confirm, reschedule, and coordinate doctor appointments
- Maintain patient flow to minimise waiting time Handle patient queries, concerns, and basic counselling in a polite manner
- Schedule strategically according to the doctor availability Communication & Coordination
- Handle inbound and outbound calls, WhatsApp messages, and emails professionally and promptly
- Coordinate between doctors, nursing staff, technicians, and patients Follow up with patients for appointments, procedures, and post-visit communication

Pay: ₹8,862.36 - ₹25,102.77 per month

Work Location: In person

📌 Front Desk Receptionist (Adyar)
🏢 the metaderm
📍 Adyar